Refund policy

Exchange/Return
  • We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • To start a return, please contact our team within 15 days of delivery with the following information:
    • Order Number
    • Delivery Address
    • Specify the reason for return and in case of a defective or incorrect product, please send us an image of the item.
    • If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. 
  • You can always contact us for any return question at koshurindia@gmail.com or at +91 79822 62305 from Monday to Saturday, between 10:30 AM to 6:30 PM. We will look into the issue and respond to you within 48 working hours. 
  • We will not exchange/return any item that we were not notified about. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can exchange it without any delay. 

Refunds
We offer a 100% refund if you are not satisfied with your purchase.